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本书全面讨论了系统开发生命周期的方方面面，从商业案例分析、需求建模、企业建模、开发策略、数据设计、用户界面设置、系统架构、系统实施和支持到*的发展趋势，内容丰富，信息全面，完美地结合了理论和实践工具。

本书的主要特点：

■ 每章开篇采用学院书店的系统开发案例来生动说明每章主题，便于理解。

■　“On the Web”提供了万维网链接，使学生可以了解重要课题的更多信息。

■　“What Do You Think?”专栏提出多个问题，探讨不同的观点，鼓励批评性的思考，可作为课堂讨论的话题。

■　“Learn It Online”小节提供了基于Web的练习、实践测试以及游戏。

■　每章都提供一组练习，包括复习题、讨论主题以及项目实践，以便学生实践该章所介绍的技巧和概念。

■　每章中的“Apply Your Knowledge”小节提供4个小型案例，让学生在真实的场景中使用该章介绍的技巧和知识。

■　“Case-Sim:SCR Associates”小节是一个独特的、交互式的基于Web的案例分析，其中的“Web Preview”描述了有关该案例的在线内容。

■　“Systems Analyst's Toolkit”包括跨阶段的多个工具，如交流工具、CASE工具、财务分析工具、项目管理工具、面向对象工具以及因特网资源工具。

■　附带光盘上的“Student Study Tool”为学生提供了一组资源，帮助他们理解和掌握各章的内容。

PREFACE

Overview

Objectvies of This Textbook

New to This Edition

Organization of This Textbook

For the Student

End-of-Chapter Exercises

For the Instructor

Instructor Resources CD-ROM

Online Content

Software Bundling Opportunities

Acknowledgments

CHAPTER 1 Introduction to System Analysts and Design

Objectives

Introduction

The Impact of Information Technology

The Future of IT

The Role of Systems Analysis and Design

Who Develops Information Systems?

Information System Components

Hardware

Software

Data

Processes

People

Understanding the business

Business Profile

Business Models

New Kinds of Companies

Impact of the Internet

B2C(Business-to-Consumer)

B2B(Business-to-Business)

Web-Based System Development

How Business Uses Information Systems

Enterprise Computing Systems

Transaction Processing Systems

Business Support Systems

Knowledge Management Systems

User Productivity Systems

Information Systems Integration

Information System Users and Their Needs

Top Managers

Middle Managers and Knowledge Workers

Supervisors and Team Leaders

Operational Employees

Systems Oevelopment Tools and Techniques

Modeling

Prototyping

Computer-Aided Systems Engineering(CASE)Tools

Systems Development Methods

Structured Analysis

Object-Oriented Analysis

Joint Application Development and Rapid Application Development

Other Development Strategies

The Systems Development Life Cycle

Systems Planning

Systems Analysis

Systems Design

Systems Implementation

Systems Operation and Support

Systems Development Guidelines

Information Technology Department

Application Development

Systems Support

User Support

Database Administration

Network Administration

Web Support

The Systems Analyst Position

Responsibilities

Required Skills and Backgroun

Certification

Career Opportunities

SoftWear,Linited

Backgroud

Organization

Chapter Summary

Key Terms

Learn In Online

Chapter Exercises

Apply Your Knowledge

Case Studies

New Century Health Clinic

Personal Trainer,Inc.

Orignal Kayak Adventures

SCR Associates

PHASE 1:Systems Planning

CHAPTER 2 Analyzing the Business Case

CHAPTER 3 Requirements Modeling

CHAPTER 4 Enterprise Modeling

CHAPTER 5 Development Strategies

CHAPTER 6 Data Design

CHAPTER 7 User Interface,Input,and Output Design

CHAPTER 8 System Architecture

CHAPTER 9 Systems Implementation

CHAPTER 10 Systems Operation and Support

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